Introduction to Permissions

What are permissions

Permissions are subsets of admin user functionality that can be provided to non-admin users piecemeal to allow users to perform some (but not ALL) administrator-level functions. 

Available Permission Rules

	IntouchAccess Permissions User Management: Provides access to add/delete users and user groups Hierarchy Manager: Provides access to add/delete hierarchy nodes and tags
	IntouchIntelligence (IQ) Permissions Advanced Settings: Provides access to set up Triggers, Files, External Programs, Custom Reports, and the sharing features for Preset Filters Create Custom Dashboards and Custom Records Lists: Provides access to create custom dashboards and record lists for personal use. View Hidden Fields: Provides access/allows users to view the data in IQ for Check & Survey questions that are set as Hide from reporting View KPIs: Provides access to view KPIs, Action Campaigns™, and Key Drivers created by other users Review Case Management: Provides access to create, view, assign, delete, and manage Review Cases Edit Records: Provides the ability to edit the location node on Survey and Check records in IntouchIntelligence Delete Records: Provides the ability to delete records in IQ Automation Hub: Provides access to set up Triggers, Rules, and Workflows in IQ Sharing with Single users only: Provides access to share self-created filters, subscriptions, custom dashboards, and record lists with other users (but not groups, or publicly) Group and Public Sharing: Provides access to share self-created filters, subscriptions, custom dashboards, and record lists with groups of users and publicly.
	IntouchCheck Permissions Manage Checklists: Provides access to create and publish checklists, and to manage IntouchCheck settings  Create Checklists: Provides access to create (but not publish) checklists, and to manage IntouchCheck settings  Audit Approval and Assignment: Provides access to Check audit approvals, reviews, and the assign audit feature in Check Admin
	IntouchSurvey Permissions Manage Surveys: Provides access to the IntouchSurvey admin site Contact Center Admin: Provides ability to manage contacts and contact lists in the Contact Center, distribute emailed surveys to contacts, and manage custom fields and email integrations
	IntouchCapture Permissions Data Exports: Provides access to data exporting features in IntouchCapture  Event and Form Management: Provides access to create and manage Events and related objects in IntouchCapture (excluding data exports)

How do I manage permissions?

Head on over to this article.